Privacy Policy
Last Updated: November 27, 2025
Table of Contents
1. Introduction
Townsend & Skursky Paving LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit https://www.townsendskurskypavingllc.com/, contact us for services, or interact with our business.
We serve customers throughout Pittsburgh, Spring Church, Kittanning, Indiana, PA, and surrounding areas with asphalt paving, road construction, concrete work, and excavation services. This policy applies to all information collected through our website, phone calls, emails, and service interactions. By using our services, you acknowledge understanding this Privacy Policy.
2. Information We Collect
Personal and Contact Information
When you request services or contact us, we collect your name, address, phone number, email, billing information, and property details.
Service-Related Information
We collect project location details, service history, appointment records, project specifications (driveway size, pavement condition, excavation needs), property photos for estimates, and customer reviews.
Communication and Technical Data
We maintain records of email correspondence, phone calls, text messages, and form submissions. Our website automatically collects IP address, geographic location, browser type, device information, pages visited, time on site, and referring sources.
Payment Information
Payment details are processed securely through third-party processors. We collect billing addresses and transaction history but do not store complete credit card numbers.
3. How We Collect Information
You provide information when you complete website forms, call (724) 954-7406, email townsendjacob9898@gmail.com, schedule appointments, sign contracts, or provide reviews. We automatically collect data through cookies, Google Analytics, server logs, and tracking pixels. We may also receive information from Google My Business reviews, online directories, and referral partners.
4. How We Use Your Information
We use collected information to deliver our paving and construction services, including processing service requests, scheduling appointments, coordinating project delivery, and communicating about project status. We use your information for customer support, answering questions, following up on satisfaction, and notifying you about schedule changes.
For billing purposes, we process payments, generate invoices, and manage accounts receivable. With your consent, we send promotional emails about services, seasonal specials, and new offerings. We may request reviews and display completed projects in our portfolio with permission.
Website analytics help us understand visitor behavior, improve functionality, and optimize for search engines. We also use information to comply with legal requirements, protect our rights, enforce contracts, and maintain accurate business records.
5. How We Share Your Information
We do not sell your personal information. However, we share information with employees who need it to provide services, including field technicians, administrative staff, and management.
Third-Party Service Providers
We work with trusted providers who help operate our business, including payment processors for secure transactions, email service providers for communications, website hosting companies, Google Analytics for website analysis, CRM systems for customer management, scheduling software for appointments, and cloud storage for business records. These providers access information only to perform specific tasks and are obligated to protect it.
Legal Requirements and Business Transfers
We may disclose information to comply with legal processes, enforce contracts, protect rights and safety, investigate fraud, or respond to claims. If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent
We share information for other purposes with your explicit consent, such as using project photos for marketing or sharing testimonials on our website.
6. Cookies and Tracking Technologies
Our website uses cookies, small text files stored on your device, to enhance your browsing experience and track website usage.
Types of Cookies
Essential cookies enable basic website functions like page navigation. Analytics cookies from Google Analytics track how visitors use our site, which pages are popular, and what links are clicked. Functionality cookies remember your preferences for a personalized experience. Advertising cookies from Google Ads and other platforms show relevant ads to previous visitors.
Managing Cookies
You can modify browser settings to decline cookies or receive alerts when cookies are sent, though this may affect functionality. Install the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout, or visit https://www.google.com/settings/ads to manage advertising preferences.
7. Do Not Track (DNT) Signals
Do Not Track is a privacy preference users can set in browsers to inform websites they don’t want online activity tracked. Currently, no universal standard exists for how websites should respond to DNT signals.
8. Our DNT Policy
Our website does not currently respond to Do Not Track (DNT) signals. When you enable DNT in your browser, our website and third-party services like Google Analytics continue collecting information about your browsing activity as described in this policy.
We don’t honor DNT signals because there’s no industry consensus on what action websites should take when receiving them, different browsers implement DNT differently, and the information we collect is essential for improving our website and delivering quality service.
9. Alternative Privacy Options
You control your privacy through browser cookie settings to block or delete cookies, the Google Analytics Opt-out Browser Add-on, advertising opt-outs at http://optout.aboutads.info or http://optout.networkadvertising.org, private browsing mode, or contacting us directly at (724) 954-7406.
To enable DNT: In Chrome, go to Settings → Privacy and security → Send “Do Not Track” request. In Firefox, Settings → Privacy & Security → Send “Do Not Track” signal. In Safari, Preferences → Privacy → Ask websites not to track me. In Edge, Settings → Privacy → Send “Do Not Track” requests.
10. Third-Party Services
We use several Google services including Google Analytics for traffic analysis, Google Ads for advertising, Google Maps API for displaying service areas, and Google My Business for managing our listing and reviews. View Google’s Privacy Policy at https://policies.google.com/privacy.
We use secure third-party payment processors with their own security standards and privacy policies. Email marketing platforms help us send updates and newsletters to customers who opted in, tracking opens and clicks to improve communications.
While we carefully select service providers, we’re not responsible for their privacy practices. We encourage reviewing any third-party service’s privacy policy you interact with through our website.
11. Data Security
We implement reasonable safeguards to protect information we collect and maintain. Our website uses HTTPS encryption for data transmitted between your browser and our servers. We limit information access to employees and contractors who need it, provide staff training on privacy and security, use PCI-compliant payment processors with industry-standard encryption, store paper records in secure locked facilities, and periodically review security practices.
However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security. Protect your information by keeping email credentials secure, not sharing sensitive information over unsecured channels, reviewing account statements for unauthorized activity, and contacting us immediately if you suspect unauthorized access. We’ll notify you of any data breach affecting your information in accordance with applicable laws.
12. Data Retention
We retain personal information as long as necessary to fulfill purposes outlined in this policy, unless longer retention is required by law. While you’re an active customer, we retain information to provide ongoing service and maintain our relationship. Service records, including contracts, invoices, and project documentation, are maintained for seven years minimum for business, tax, and warranty purposes.
Marketing contact information is retained until you unsubscribe or request deletion. Google Analytics data is retained for 26 months according to our configured settings. Some information must be retained for specific periods to comply with legal requirements.
Retention length depends on our relationship nature, legal requirements, warranty periods, potential legal claims, and your preferences. When information is no longer needed, we securely delete or anonymize it, though some may remain in backup systems temporarily
13. Your Privacy Rights
You can request access to personal information we’ve collected about you, and we’ll provide a copy in a commonly used format. If information is inaccurate or incomplete, request corrections and we’ll ensure it’s accurate and current. You can request deletion of your personal information, subject to exceptions when information is needed to complete transactions, required for legal compliance, necessary for legitimate business purposes, or used only in anonymized form.
Marketing Opt-Out
Opt out of promotional emails by clicking “unsubscribe” in any marketing email, contacting townsendjacob9898@gmail.com or (724) 954-7406, or sending written requests. Even if you opt out of marketing, we may still send non-promotional messages about service requests, appointments, and invoices.
Exercising Your Rights
To exercise any rights, contact us using information in the Contact section. We’ll respond within a reasonable timeframe according to applicable laws. We may ask you to verify your identity before fulfilling requests to protect your privacy and security.
14. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA).
Your CCPA Rights
Right to Know: Request information about categories and specific pieces of personal information collected, sources, collection purposes, and categories of third parties we share with.
Right to Delete: Request deletion of personal information collected from you, subject to certain exceptions.
Right to Opt-Out: Opt out of personal information “sale.” However, we don’t sell personal information and haven’t sold it in the preceding 12 months.
Right to Non-Discrimination: We won’t deny services, charge different prices, or provide different service quality because you exercised CCPA rights.
Categories of Information Collected
In the past 12 months, we’ve collected identifiers (name, address, email, phone), commercial information (service history, transactions), internet activity (website usage, browsing history), geolocation data (approximate IP-based location, service location), professional information (business names for commercial customers), and financial information (payment details processed through third parties).
Submitting CCPA Requests
California residents submit requests by calling (724) 954-7406, emailing townsendjacob9898@gmail.com, or sending written correspondence. We’ll verify your identity and respond within 45 days. Extensions may be necessary and we’ll notify you if needed. Authorized agents may make requests on your behalf with proof of authorization, though we may still require direct identity verification.
15. Children’s Privacy
Our services aren’t directed to children under 13, and we don’t knowingly collect their personal information. Townsend & Skursky Paving LLC provides commercial services intended for adult property owners and business operators. If we learn we’ve inadvertently collected information from a child under 13, we’ll immediately delete it. Parents or guardians who believe their child provided us with information should contact us at (724) 954-7406 or townsendjacob9898@gmail.com.
16. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy to reflect changes in our practices, services, legal requirements, or operational reasons. We’ll update the “Last Updated” date when changes are made.
For significant changes materially affecting how we collect, use, or share personal information, we’ll provide additional notice by posting prominent notices on our website homepage, emailing customers who provided addresses, or notifying customers during service interactions. Your continued use after posting changes means you accept the updated policy. We encourage periodically reviewing this page to stay informed. Contact us to review previous policy versions if available.
17. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or data practices, contact us. We’re committed to addressing privacy concerns promptly and professionally.
Townsend & Skursky Paving LLC
Phone: (724) 954-7406
Email: townsendjacob9898@gmail.com
Website: https://www.townsendskurskypavingllc.com/
Service Areas: Pittsburgh, PA | Spring Church, PA | Kittanning, Indiana, PA and surrounding Pennsylvania communities
For privacy-specific questions or to exercise privacy rights, indicate “Privacy Inquiry” in your email subject line or mention it when calling. This helps direct your request appropriately for prompt response. We respond to privacy inquiries within 48 business hours for initial acknowledgment and within 30 days for complete resolution. Complex requests may require additional time, and we’ll keep you informed of progress.
This Privacy Policy is effective as of November 27, 2025, and applies to all information collected by Townsend & Skursky Paving LLC through our website, phone communications, email, in-person interactions, and all business activities.